Terms of service

Welcome to Pink Lady by Kasam. By accessing our website and purchasing from our store, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

General Conditions

  • By using this website, you confirm that you are at least 18 years old or using it under the supervision of a parent/guardian.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to use our products for any illegal or unauthorized purpose.

Products & Pricing

  • All products listed are subject to availability.
  • We strive to display accurate product details, colors, and pricing; however, minor variations may occur.
  • Prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue products at any time.

Orders & Payments

  • Once an order is placed, you will receive a confirmation via phone or email.
  • We reserve the right to cancel or refuse any order due to availability, errors, or suspicious activity.
  • Payments must be completed through secure payment gateways provided on our website.

Shipping & Delivery

  • Orders are processed and shipped within the specified timeframe.
  • Estimated delivery time: 2–3 business days within India.
  • Shipping charges:
    • ₹50 for orders below ₹1000
    • Free shipping for orders above ₹1000
  • Delivery timelines may vary due to external factors beyond our control.

Returns & Refunds

  • Returns are not accepted once products are delivered.
  • Damaged or defective items are eligible for replacement only (as per our Return Policy).
  • Refunds are only applicable in specific cases such as failed transactions or unavailable products.

Privacy & Security

Your personal information is handled according to our Privacy Policy. We take necessary steps to ensure your data is protected and secure.

Intellectual Property

All content on this website, including:

  • Images
  • Text
  • Logos
  • Designs

belongs to Pink Lady by Kasam and must not be copied, reproduced, or used without permission.

Prohibited Activities

You agree not to:

  • Use the website for fraudulent purposes
  • Interfere with website security
  • Transmit harmful code or viruses
  • Violate any applicable laws or regulations

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website means you accept those changes.

Contact Information

For any questions regarding these Terms, please contact us:

📞 +91 9177728555
📧 kasam.natesh@gmail.com
📍 4-9-107, Tailor Street
 Hanumakonda Chowrastha,Gandhi Nagar
 Hanumakonda,Telangana 506001

Agreement

By using our website, you acknowledge that you have read, understood, and agree to these Terms of Service.