Shipping policy

Thank you for shopping at Pink Lady by Kasam!

At Pink Lady by Kasam, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy to understand how we process and deliver your purchases.

Order Processing

  • All orders are processed within 1–2 business days after confirmation.
  • Orders are not shipped on Sundays or public holidays.
  • Once your order is shipped, you will receive a confirmation via SMS or email.

Delivery Time

🇮🇳 Within India: Delivery typically takes 2–3 business days.

Please note that delivery timelines are estimates and may vary due to external factors such as weather conditions, logistics delays, or location constraints.

Shipping Partners

We work with reliable courier services such as DTDC to ensure safe and timely delivery of your orders.

Shipping Locations

We currently ship across India.

Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS or email. You can use this to track your shipment in real time.

Delivery Delays

While we aim to deliver within the promised timeframe, delays may occur due to:

  • Remote location delivery
  • Weather conditions
  • Courier service issues

We appreciate your patience in such situations.

Incorrect Address

Please ensure that your shipping address and contact details are accurate.

We are not responsible for delays or losses caused by incorrect or incomplete address details provided by the customer.

Need Help?

📞 +91 9177728555

📧 kasam.natesh@gmail.com

📍 4-9-107, Tailor Street
 Hanumakonda Chowrastha,Gandhi Nagar
 Hanumakonda,Telangana 506001

Our Commitment

At Pink Lady by Kasam, we ensure that every order is handled with care and delivered with reliability, so you can enjoy a smooth shopping experience.