Shipping policy
Thank you for shopping at Pink Lady by Kasam!
At Pink Lady by Kasam, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy to understand how we process and deliver your purchases.
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders are not shipped on Sundays or public holidays.
- Once your order is shipped, you will receive a confirmation via SMS or email.
Delivery Time
🇮🇳 Within India: Delivery typically takes 2–3 business days.
Please note that delivery timelines are estimates and may vary due to external factors such as weather conditions, logistics delays, or location constraints.
Shipping Partners
We work with reliable courier services such as DTDC to ensure safe and timely delivery of your orders.
Shipping Locations
We currently ship across India.
Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email. You can use this to track your shipment in real time.
Delivery Delays
While we aim to deliver within the promised timeframe, delays may occur due to:
- Remote location delivery
- Weather conditions
- Courier service issues
We appreciate your patience in such situations.
Incorrect Address
Please ensure that your shipping address and contact details are accurate.
We are not responsible for delays or losses caused by incorrect or incomplete address details provided by the customer.
Need Help?
📞 +91 9177728555
📍 4-9-107, Tailor Street
Hanumakonda Chowrastha,Gandhi Nagar
Hanumakonda,Telangana 506001
Our Commitment
At Pink Lady by Kasam, we ensure that every order is handled with care and delivered with reliability, so you can enjoy a smooth shopping experience.